Medical Plan Programs & Resources
Medical Plan Programs & Resources
As a UMR medical plan member, you have exclusive access to programs, services and tools that are designed to help you manage your health and well-being.
UMR Benefits Website
You can access your medical plan information anytime, anywhere using your computer or mobile device by logging on to umr.com. On the site, you can:
- View your ID card
- Find a doctor or hospital
- Check your benefits
- Estimate costs
- Review claims
- Access tools and resources to help manage your health and well-being
Network Providers
The UnitedHealthcare Choice Plus Network includes a group of doctors and facilities chosen for cost and quality standards. Finding a network provider is easy:
- Visit umr.com and select Find a Provider
- Search for the UnitedHealthcare Choice Plus Network
- For medical providers, choose View Providers. For behavioral health providers, choose Behavioral Health Directory
ID Cards
When you enroll in a medical plan, you’ll receive an ID card in the mail. You may also access your card digitally at umr.com. You will use one card for both medical and prescription drug coverage. Be sure to provide your new card to your health care provider and pharmacy at your first visit in the new year.
Teladoc Virtual Visits
Teladoc gives you ’round-the-clock access to U.S. board-certified doctors from home or on the go. Call or connect online or use the Teladoc mobile app for affordable medical care, whenever you need it at no cost to you.
Teladoc replaces office waits and ER visits with convenient, quality care for non-emergency conditions, such as cold/flu, allergies, pink eye, skin issues and short-term prescription refills.
Download the app (Apple users) | Download the app (Android users)
Ongoing Condition CARE
If you are living with a chronic condition, the Ongoing Condition CARE program can help you improve or manage your condition and stay healthy. You and a CARE nurse will work together to set up a plan to help you reach your personal goals, such as meeting blood pressure or cholesterol benchmarks. CARE nurses can also provide tips and practical tools to help you along the way. This program is available for UMR members with the following conditions:
- Asthma
- Chronic obstructive lung disease (COPD)
- Coronary artery disease
- Depression
- Diabetes
- Heart failure
- Hypertension (high blood pressure)
Maternity CARE
Healthy, full-term deliveries are the goal of the Maternity CARE program. Whether you are considering having a baby or are already expecting, the program provides preconception counseling, general prenatal education and high-risk pregnancy identification designed to help you have a successful, full-term pregnancy and a healthy baby. Once enrolled, you’ll receive:
- One-on-one phone calls with a nurse, who will provide education and coaching for you and your support person
- No-cost educational materials about pregnancy, childbirth, breastfeeding, infant care and more
- Case management and support for high-risk mothers
Expert Medical Opinions
2nd.MD provides quick and convenient access to a virtual expert medical consultation and navigation service at no additional cost to you. 2nd.MD connects you with board-certified, leading doctors across the country for an expert second opinion via video or phone within three to five days for questions about:
- Chronic illnesses and conditions
- Surgeries and medical procedures
- Medications and treatment plans
Learn More
Transparency in Coverage
Health plan price transparency helps you know the cost of a covered item or service before receiving care, so you can shop for the health care that best meets your needs. For more details on this rule, click here.
Through UnitedHealthcare, UMR creates and publishes the Machine-Readable Files on behalf of Hancock Whitney Corporation. To link to the Machine-Readable Files, please click on the URL provided: transparency-in-coverage.uhc.com